Rules of Play

The following rules are to help ensure everyone has a safe and enjoyable time at Jungle Town:

  1. Jungle Town does not accept responsibility for the supervision of children within the premises. All children must be supervised by a responsible adult/guardian at all times.
  2. Jungle Town cannot be held liable for any loss or damage to personal property during your visit.
  3. Please ensure all Jungle Town property is left behind at the end of your play session.
  4. Please encourage your children to share Jungle Town’s toys with other children.
  5. Any fighting, bullying or abusive language will not be tolerated and offenders may be asked to leave Jungle Town.
  6. Adults and children must please remove their shoes before entering the play area and wear socks at all times (socks can be purchased at Jungle Town if you forget them).
  7. Please only consume food and drinks in the reception area and refrain from taking any into the play area.
  8. After your designated play session we would be grateful if you would leave Jungle Town promptly to enable our staff to restore it to its original presentation for the next session.
  9. If you child is unwell please do not visit Jungle Town for 48 hours.
  10. In the unlikely event of an accident or injury, please report it to a member of staff straight away.
  11. Tickets are non-refundable. If you find you are unable to attend, please telephone Jungle Town at least 24 hours before your play session to transfer to a different session, subject to availability.